About Us
Here at VeriCall, we help keep your business moving forward, delivering high quality Customer Service Solutions, over all communication platforms. Creating an exceptional Omni-channel customer experience, in a more cost-effective way. We’ve a great case study on our Artificial Intelligence (AI) powered directory enquiries solution – Have a read about our AI solution to learn more of how it can enhance your business.
https://vericallsolutions.com/case-studies/ai-powered-solutions
We understand that the demand for great customer service is ever-growing. From accessing your business through multiple communication channels, such as social media, live chat and traditional phone calls; to being available to answer and support your customers 24 hours a day, 365 days of the year.
That’s why at The VeriCall Engagement Hub, we continue to evolve, blending Artificial Intelligence, mobile and digital technologies, with highly trained and motivated people. Creating professional and affordable inbound and outbound call centre services for your business.
Our services are tailored to meet your business’ needs and provide quality communication with your audience. We understand that it’s important to protect the data of your customers, and as a Business Process Outsourcing call centre (BPO), all our services adhere to the Payment Card Industry Data Security Standards (PCI DSS), (including Payment through Social Media.) So you can be assured that working with us, both your business and customers are in good hands with our Customer Service Solutions. You can read more about compliant payment solutions here.
VeriCall is a customer focused company, and we believe you should be at the forefront of every decision. No matter the size of your business, micro, small, medium or large, we have the solution to your customer service needs.
We are an innovative team, working hard to ensure all our people are striving to be their best, each committed to making your customer service channels work for your business. In fact ,our two GOLD awards for Best Contact Centre and Best In Customer Service show that we are being recognized for doing just that.
So, if you feel VeriCall are the Customer Service Solutions for your business, why not get in touch and see how VeriCall can work for you.
VeriCall uses MAS technology ( www.mediaaccessservice.net)
Press releases
Game Changed! VeriCall/MAS announce partnership with live and on-demand...
DAZN 1 HD has launched on Sky Channel 429 using VeriCall’s MAS technology March 29 2023: VeriCall Ltd/MAS today announced a major partnership... read more
29.03.2023 • By Vericall Ltd
VeriCall Listed on Leading Procurement Portal The Educational Hub and...
VeriCall Listed on Leading Procurement Portal The Educational Hub Wins Two More Gold Awards for Best Contact Centre and Customer Service... read more
29.10.2021 • By Vericall Ltd
VeriCall named Best in The World with two GOLD awards in the Global Top...
Plus: VeriCall CEO receives individual Industry Champion Award March 2, 2021: VeriCall Ltd today announces that it has been recognized as the... read more
02.03.2021 • By Vericall Ltd
VeriCall announces new Real Time Speech Analytics Product
Partners with Vorth Technology Solutions to deliver state-of-the-art service Feb 25, 2021: VeriCall Ltd announces that it has added a new... read more
25.02.2021 • By Vericall Ltd
VeriCall announce major contract with one of the Big Six UK Energy...
VeriCall announce major contract with one of the Big Six UK Energy providers New Jobs section of website launched to aid recruitment in Fife... read more
01.02.2021 • By Vericall Ltd
VeriCall wins two GOLD Awards in Contact Center World’s 2020 Ceremony...
Tuesday 10th November 2020: VeriCall Ltd announces that it has won two GOLD awards in the prestigious 15 th annual Top-Ranking Performers in the... read more
10.11.2020 • By Vericall Ltd
